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Frequently Asked Questions

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Everything you need to know about website design, hosting, SEO and more.

General

6 questions
How much does a website cost?

Prices start from R1 800 for a single-page site. Multi-page business websites run from R5 800 to R28 500 and online stores from R6 500 to R35 000, depending on size and complexity. Get a free quote here and I'll reply within one business day.

How long does it take to build a website?

Timelines run from the confirmed start date and depend on the package. Starter sites take 5-10 working days, Start-Up Business sites 10-15 working days and Corporate sites 15-30 working days. Online stores take 2-3 weeks for the smaller packages and 4-8 weeks for the advanced ones. Rental sites go live 7-10 business days after payment and content submission.

What payment methods do you accept?

I accept bank transfers (EFT) and can arrange payment plans. A 50% deposit is required to start, balance due on completion.

Do you work with businesses all over South Africa?

Absolutely. I work with businesses across South Africa and internationally — everything handled remotely via email, WhatsApp, and video call.

Do I own my website?

With a once-off website, yes. You get full WordPress admin access and all design files, with no ongoing fees unless you choose maintenance or hosting. With a rental, your content and domain are yours and I look after the site for you. If you'd like to own it outright later, I can arrange a transfer.

Do you provide ongoing support after launch?

Yes. Small tweaks are free for the first 30 days after launch, and I offer ongoing maintenance plans from R280/month. I'm here to help you succeed long-term.

Get a free quote →

Website Design

5 questions
Why does understanding my website goal matter before the build starts?

Your website goal shapes every design decision — from layout and calls-to-action to functionality and user flow. Defining it upfront ensures every element works towards your business objectives.

Do you offer custom designs or pre-made templates?

Both. Custom builds are designed around your brand and your business from scratch. Rental sites start from a professionally designed template that I customise with your branding, content and imagery, which makes them faster and more affordable. I'll walk you through the pros and cons of each.

Will my website work on mobile devices?

Yes — every website I build is fully responsive and mobile-optimised. Non-negotiable, given that most South African internet users browse on their phones.

Can I update the website content myself?

Absolutely. All websites are built on WordPress — easy-to-use admin panel, update text, images, and content without any technical knowledge.

Can you redesign my existing website?

Yes — redesigns are one of my most popular services. Whether your site looks outdated, loads slowly, or isn't converting, I can rebuild from the ground up, and a redesign is priced the same as a new build. See the packages or get in touch.

Explore custom website development →

Website Rentals

4 questions
What's the difference between a once-off website and a rental?

A once-off website — pay upfront, own it outright. A rental — from R580/month plus a once-off setup fee (from R800), covering design, hosting, maintenance, and updates all in one.

What are the benefits of renting a website?

Professional online presence without a large upfront cost. Maintenance, backups, and security all handled for you. Scalable as your business grows.

How customisable are rented websites?

Fully customisable with your branding, content and imagery. Your content and domain are yours. If you'd like to own the website outright later, I can arrange a transfer.

What happens if I stop renting?

A rental runs for a minimum of 12 months, and you can cancel after that. When a rental is cancelled, the website is taken down. If you want to keep your website for good, a once-off website is the better fit.

See website rental plans →

Website Maintenance

2 questions
Why is a website maintenance plan important?

Your website needs regular upkeep — security (patching WordPress and plugins), performance (fast load times), SEO (protecting rankings), and data protection (scheduled backups).

What does website maintenance typically cost?

Plans run from R280/month (1 hour of work time) to R1 650/month (10 hours), with R620 (3 hours) and R850 (6 hours) in between. Large/complex sites: quoted on scope. Ad-hoc support: R450/hour. See the maintenance plans.

See maintenance plans →

Website Hosting

2 questions
What's included in your website hosting?

From R180/month: 25 GB NVMe SSD storage, unlimited traffic, free domain registration, free SSL certificate, fully managed. E-commerce hosting starts at R280/month. See all hosting packages.

How does web hosting affect my SEO?

Speed — fast hosting improves load times, a key Google ranking factor. Uptime — reliable servers mean Google can always index your site. Location — closer to your audience means lower latency.

See hosting packages →

Email Hosting

2 questions
What are the benefits of professional email hosting?

A branded email (e.g. you@yourbusiness.co.za) builds instant credibility, plus improved security, better deliverability, and seamless integration with CRMs and productivity tools.

What's the difference between email hosting and web hosting?

Web hosting stores your website files. Email hosting manages your email accounts under your domain. My email-only hosting gives you a dedicated mail server that is separate from your website, so your email keeps working even if your site has a problem. It starts at R85/month for 10 email accounts.

See email hosting →

SEO

3 questions
Do you help with SEO and Google rankings?

Yes. SEO best practices are built into every website from day one — local SEO, schema markup, meta optimisation, and Google Analytics. I also offer dedicated ongoing SEO services.

What are the most important SEO practices for SA businesses?

Keyword optimisation, mobile optimisation (most SA searches on mobile), quality content, technical SEO (clean URLs, fast load times), and local SEO (Google Business Profile).

How is SEO typically priced?

Monthly retainer for ongoing growth, project-based for specific deliverables, or value-based tied to results. Get in touch and I'll recommend the best structure.

Explore SEO services →

Still Have Questions?

Can't find what you're looking for? Available via WhatsApp, email, or the quote form — I always reply within one business day.

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